Acceptable Use Policy

Starter draft. Fill the [bracketed] items and have a lawyer review before publishing.

                          **Version 1.0**

                          ## 1. Purpose

                          This policy protects our network, servers and all customers. It applies to every customer and their users. Breaches may lead to action under section 8.

                          ## 2. Prohibited content

                          You may not store, publish or distribute: content unlawful under Tanzanian law; child sexual exploitation or abuse material (reported to authorities immediately); terrorism, hate, threats or harassment; fraud, phishing and impersonation of people or organisations; material infringing copyright or trademarks; sexual content prohibited by law; illegal goods or services; and personal data of others obtained without consent.

                          ## 3. Prohibited technical activity

                          You may not: distribute malware, ransomware or botnets; port-scan, hack or attempt unauthorised access; launch DDoS attacks; run open proxies, open relays or anonymising services for criminal purposes; mine cryptocurrency on shared hosting; run IRC bots, torrent trackers or public file-dump storage on shared hosting; or bypass account restrictions or interfere with other customers.

                          ## 4. Email and spam

                          No unsolicited bulk email (spam). Marketing email must include an unsubscribe option; do not use purchased lists; do not forge headers. The default limit is [200] emails per hour per account unless we approve otherwise. We may block mail from compromised or spamming accounts.

                          ## 5. Resource usage

                          Use must be fair: CPU, RAM, I/O, processes and file counts (inodes) according to your plan. A site that affects others may be throttled or suspended until resolved. Shared hosting is not intended for backup storage, third-party media storage or large video streaming.

                          ## 6. Customer security duties

                          Use strong passwords, update your CMS, plugins and themes, remove unused software, and use trusted sources. You are responsible for a site compromised through lack of updates; we may suspend it until cleaned.

                          ## 7. Reporting abuse

                          Report to abuse@[DOMAIN] with evidence (URLs, email headers, date and time with time zone). We will respond within [24 business hours].

                          ## 8. Enforcement

                          Depending on severity: warning; removal of content; suspension; account termination without refund; referral to authorities. Serious risks (malware, phishing, outbound spam, child abuse material) lead to immediate suspension.

                          ## 9. Cooperation with authorities

                          We cooperate with lawful requests from competent authorities and may disclose information where the law requires.

                          ## 10. Changes

                          We may update this AUP with notice; continued use means acceptance.